FAQ
Straightforward answers to your most common fire protection questions — including code requirements, inspection schedules, and equipment operations.
Fire Alarm Systems
How often should my fire alarm system be inspected?
Per NFPA 72, your fire alarm system must be inspected at least annually. Some components require quarterly or even monthly checks. Our service plans ensure you never miss a compliance deadline and your system is ready to function when it’s needed most.
What should I do if my fire alarm panel shows a trouble signal?
Contact us immediately. A trouble signal can indicate wiring issues, battery problems, or a faulty device. We can diagnose and correct the issue before it affects system performance.
How long does a typical fire alarm system last?
With proper maintenance, most systems last 10–15 years before major upgrades are needed. Technology and code updates may require changes sooner.
Can you upgrade my existing fire alarm system without replacing everything?
Often, yes. We can retrofit new devices and panels to work with your existing wiring and infrastructure, saving time and money while improving performance by using a method known as reverse engineering.
Fire Extinguishers
How often should fire extinguishers be serviced?
Extinguishers require monthly visual checks, annual inspections by a certified technician, and hydrostatic testing every 5–12 years depending on the type.
What’s the right type of fire extinguisher for my building?
It depends on your hazards. Class A is for ordinary combustibles, Class B for flammable liquids, Class C for electrical fires, and Class K for kitchen grease fires. Some classes are combined — for example, Class ABC. We’ll assess your space to recommend the right units.
How can I tell if my fire extinguisher needs recharging?
Check the pressure gauge — if it’s in the red zone, it needs servicing. Also look for physical damage, corrosion, or missing safety pins. We’ve found delivery drivers using extinguishers as door stops, resulting in the unit falling over and discharging.
Do you provide employee fire extinguisher training?
Yes. We offer hands-on training that covers the PASS method (Pull, Aim, Squeeze, Sweep) and proper safety protocols.
Fire Sprinkler Systems
How often should sprinkler systems be inspected?
NFPA 25 requires annual inspections, with certain components inspected quarterly, monthly, or weekly.
What’s the difference between wet and dry sprinkler systems?
Wet systems are filled with water and discharge instantly. Dry systems are filled with pressurized air or nitrogen, allowing use in unheated areas to prevent freezing.
Do sprinklers activate all at once during a fire?
No. Only the sprinkler heads exposed to heat from the fire will activate, minimizing water damage.
Will sprinklers cause water damage if they go off accidentally?
Accidental activations are rare, especially with proper maintenance. Modern sprinklers are designed to withstand vibration and minor impacts without discharging.
Can you service sprinklers even if you didn’t install them?
Yes. We work with a trusted partner to inspect, service, and repair all types of sprinkler systems, regardless of the original installer.
Emergency Lighting & Exit Signs
How often should emergency lighting be tested?
NFPA 101 requires monthly 30-second tests and annual 90-minute full-load tests.
What’s the 90-minute rule for emergency lighting?
In an outage, emergency lights and exit signs must provide illumination for at least 90 minutes to allow safe evacuation.
Can I upgrade to LED emergency lighting?
Yes. LED units last longer, use less energy, and provide brighter light, making them a smart upgrade for most facilities.
Do exit signs need to be illuminated at all times?
Yes. Exit signs must remain visible and lit whenever the building is occupied, even during normal power.
Electrical Services
Do you provide electrical services in-house?
Yes. Titan Fire Protection is co-owned with Sampson Electric, allowing us to offer full electrical services under one roof.
Can you integrate electrical work with fire protection installations?
Absolutely. Our combined expertise ensures fire protection and electrical systems are installed seamlessly and function flawlessly together.
How often should my building’s electrical system be inspected for fire safety?
We recommend a full inspection every 3–5 years, or sooner if you’ve added major electrical loads or equipment.
Compliance & Regulations
What NFPA codes apply to my building?
Commonly applied codes include NFPA 72 (fire alarms), NFPA 13 (sprinklers), NFPA 10 (extinguishers), NFPA 101 (life safety), and NFPA 70 (electrical). We’ll determine the exact codes based on your occupancy type.
Will you handle all code compliance during installation?
Yes. We design and install systems to meet local, state, and national codes, coordinating with the AHJ for approvals.
What happens if my system fails inspection?
We’ll provide a detailed deficiency report and repair plan, then complete corrective actions quickly to restore compliance.
How quickly can deficiencies be corrected?
Minor issues can often be fixed on the spot; larger repairs are scheduled immediately to minimize downtime.
Do you keep records for AHJ reviews?
Yes. We maintain organized inspection and maintenance records for every client, ready for AHJ review at any time.
General Services
Do you work on both new construction and renovations?
Yes. We integrate fire protection systems into new builds and adapt existing systems during renovations to maintain compliance.
Do you offer 24/7 emergency service?
Yes. Our team is available around the clock for urgent service calls.
What areas do you service?
We provide services throughout Connecticut, covering commercial, industrial, and multi-residential facilities.